Rink Monitor / Cashier – Part time – Seasonal -evenings & weekends – Battery Park City on Ice
GENERAL SCOPE OF RESPONSIBILITIES:
Under the general supervision of the General Manager, performs a variety of customer service related duties, maintenance and cleaning related duties and in addition, assists the manager on duty with general supervision of facility and its programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Interacts with customers both in person and over the phone.
- Communicates professionally both in writing and verbally to supervisor, customers and staff.
- Answers phone and provide accurate answers to customer questions.
- Routes calls to appropriate personnel.
- Handles registration for programs.
- Receives payments and fees for programs.
- Accurately records payments and issues receipts.
- Accurately counts down drawer and maintains cash drawer balance.
- Accurately enters information into database.
- Maintains a clean and safe environment for patrons and staff.
- Responsible for daily and nightly cleaning of facility.
- Executes policies and procedures professionally and accurately.
- Communicates accurate and professional information to patrons.
- Assists manager on duty with supervision of programs and activities.
- Responsible for attending staff meetings and trainings.
- Skating on rink, controlling traffic and speed of public skaters.
- Responsible for alerting supervisor to any unsafe or potentially hazardous ice conditions.
- Performs any other related or similar duty as assigned.
REQUIREMENTS:
Skate Monitor must be certified as New York City Fireguard through the New York City Fire Department. Must be bright, energetic, willing to learn and abide by policies and procedures.
BENEFITS:
- Great work environment
- Aflac supplemental coverage available
- 529 College Saving Plan
- 401K
Salary is minimum wage or based upon experience.
hr@rinkmanagement.com.
ABOUT RINK MANAGEMENT SERVICES:
Rink Management Services Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, veteran’s status, or handicap disability. All resumes will be kept in our active files for one year.
Rink Management Services Corporation is the nation's number one developer and manager of ice skating rinks and recreational facilities. Our history and reputation in the industry have made us the managers of choice for indoor rinks; outdoor rinks; privately-owned stand-alone rinks; privately-owned mall rinks; and foundation and municipal rinks.
We have an unparalleled reputation for customer service, product quality and efficient operations as well as a proven track record of success.